BUSINESS OF SERVICE

Business of Service Blog is here to be a customer service resource for individuals, employees, small business owners, managers or anyone that has an opportunity to interact with customers. It is our belief that the customer service experience should be a positive commitment to providing a high quality of service regardless of who's doing the serving.

Business of Service is a support blog specializing in all types of customer service information, training resources and case studies. We're in the business of service!


"Well done is better than well said."
BENJAMIN FRANKLIN

2 Golden Words Every Customer Should Hear!

Before we delve to far into this subject, let me say this, common courtesy isn’t quite so common anymore.

Two words in the English lexicon that often times have a profound impact in our personal and professional lives without most of us realizing the significance of the event itself.

Those two words are: “Thank You”

Gratitude is a universal language, spoken differently but always understood. An equivalent can be found in virtually every language on the planet.

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